Job Description
Title: Customer Support Executive
Company Name: TUUO Solutions Limited
Vacancy: 3
Location: Dhaka (PanthaPath)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.
Published: 1 Jan 2024
Education:
Requirements:
Additional Requirements:
∎ Has high fluency in written and spoken English
∎ Has customer service experience of at least 1-2 years
∎ Freshers are also encouraged to apply if they believe they can compensate for their lack of experience with confidence and enthusiasm
∎ Computer literacy is a must
∎ Ability to consistently work in Night Shifts is mandatory for this position
∎ Is solution-oriented
∎ Dedicated to prioritizing customer needs
∎ Excellent communication skills
∎ Is looking to grow a long-term career with us
Responsibilities & Context:
∎ Working Days: Weekly 5 days
∎ Shift: Roster Basis
∎ Shift: Night Shift
∎ Deal with customer queries, requests, and revisions
∎ Communicate with customers via Chatbot, Email, and Phone
∎ Maintain revision logs and follow up with the production team on production status, revision status, etc
∎ Coordinating with the production team members to ensure the success of the project
∎ Maintain customer feedback records
∎ Statistical analysis and reporting to the supervisor
∎ Upload and download the customer's order and forward it to the production team
Compensation & Other Benefits:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (PanthaPath)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ TUUO Solutions Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jan 2024
Category: Customer Support/Call Centre
