Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: GetUp Limited (sister concern of Softifybd Limited)

Vacancy: 01

Job Location: Narayanganj

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Answer calls and respond to customer's emails.
∎ Provide product and service information to customers.
∎ Follow up customer records where necessary.
∎ Management and resolve customer complaints.
∎ Ensure the Front Desk area is properly maintained with a view of the image of the company.
∎ To be responsible for receiving letters, messages, documents, and dispatch them to concerned authority by keeping records.
∎ Assist other Departments.
∎ Answer all incoming calls and redirect them or keep messages.
∎ Any other job assigned by the management.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Candidates having smart and good language skills will get priority.
∎ Problem-solving aptitude.
∎ Ability to work under pressure.

Salary:
∎ Tk. 13000 - 15000 (Monthly)
∎ 6 Month Provisional Period. After performance evaluation, the employee will get permanent employment status.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ 15 Yearly personal leaves + public holidays
∎ Medical Insurance: After two years

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jun 2021

Company Information:
∎ 27 May 2021
∎ GetUp Limited (sister concern of Softifybd Limited)
∎ Address : Hazi Motaleb Plaza, S.S. Shah Road, Bandar, Narayanganj
∎ Web : www.softifybd.com
∎ Business : Software Development Company

Category: Customer Support/Call Centre

: Please mention the name of the position in the subject line of the email.