Title: Customer Support Executive
Company Name: CrackTech
Vacancy: 2
Job Location: Cumilla
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Care, Customer Relationship Management (CRM), Customer Service, Customer Support/ Client Service, Help Desk
Job Responsibilities:
∎ First of all, we will provide proper training before selected candidates start working. So, candidates must have a learning attitude.
∎ Should have the ability to speak and write in formal language with proper pronunciation.
∎ Will have to attend inbound and outbound calls, messages, Facebook comments, emails, etc. from customers who want to know about our services.
∎ Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
∎ Must fulfil the responsibilities immediately and accurately and Report time to time to the team leader. Asking for help responsively from higher authority to solve complicated issues.
∎ Able and willing to work under pressure and meet the challenges in an effective manner.
∎ Any other responsibilities assigned by the Management.
Additional Requirements:
∎ Age 18 to 32 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Provident Fund Option will be available in future as per our policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Dec 2021
Company Information:
∎ 15 Nov 2021
∎ CrackTech
∎ Address : Silver Moon Tower, Jhawtala, Cumilla.
∎ Web : cracktech.org
∎ Business : A software company that upholds Ingenuity and Innovation as the foremost key to excellence.
Its current flagship product is the Live MCQ Android App and website.
Live MCQ is a Paid, Ad-free, and first of its kind Virtual Exam Center in Bangladesh. Where thousands of participants can compete like a real-world exam simulation and get their positions dynamically. Which helps them to prepare for the final competitive job exams. It has already been downloaded 2,00,000+ times and still growing with greater possibilities. It is certified and protected by the Copyright Office of the Bangladesh Government.
Another product of ours is the "Medical Higher Study App and site". Where Medical Students can prepare themselves for higher degrees like FCPS, MD, MS, or Diploma after they complete their MBBS degree. This platform is largely helping the doctors who want to prepare for their higher studies from home due to personal or professional reasons.
CrackTech with its dedicated team members is working hard to develop more innovative Apps as well as Games in near future.
Category: Customer Support/Call Centre
:
Source: bdjobs.com