Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Business Globalizer

Vacancy: Not specific

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor of Arts (BA)
∎ Skills Required: Computer skill, Marketing, MICROSOFT OFFICE

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Service
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries.
∎ Respond to customer inquiries on our Facebook and social media platforms on a regular basis
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation.
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
∎ Maintain strong collaboration with other departments.

Additional Requirements:
∎ Age 20 to 40 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2022

Company Information:
∎ 24 Nov 2022
∎ Business Globalizer
∎ Address : House #57,Road #3,Sector #5,Uttara, Dhaka -1230
∎ Web : https://businessglobalizer.com/

Category: Customer Support/Call Centre

: Please send your CV with recent photograph.

Source: bdjobs.com

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