Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Business Globalizer
Vacancy: Not specific
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor of Arts (BA)
∎ Skills Required: Computer skill, Marketing, Microsoft Office Applications
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Service
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries.
∎ Respond to customer inquiries on our Facebook and social media platforms on a regular basis
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation.
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
∎ Maintain strong collaboration with other departments.
Additional Requirements:
∎ Age 20 to 40 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Feb 2023
Company Information:
∎ 14 Jan 2023
∎ Business Globalizer
∎ Address : House #57,Road #3,Sector #5,Uttara, Dhaka -1230
∎ Web : https://businessglobalizer.com/
Category: Customer Support/Call Centre
: Please send your CV with recent photograph.
Source: bdjobs.com
Deadline Expired on 12th Feb 2023
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