Customer Support & Call Center Executive (FEMALE)
Job Description
Title: Customer Support & Call Center Executive (FEMALE)
Company Name: Reputed Real Estate Company
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Good communication skills, MICROSOFT OFFICE
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Greet and welcome customers pleasantly and serve them appropriately.
∎ Plan and manage customer relationship activities and ensure their satisfaction at an optimum level
∎ Generate inbound/outbound calls to provide products and services information to the customers.
∎ Build and maintain profitable and sustainable relationships with key clients.
∎ Keep clients updated on the latest projects in order to increase sales
∎ Record customer details as per management guideline.
∎ Schedule appointments to meet prospective clients.
∎ Contact clients to follow up on initial interaction
∎ Ensure client satisfaction with on time and quality service in a dedicated manner.
∎ Maintaining and developing relationships with existing/new clients via telephone calls.
∎ Document all call information according to standard operating procedures.
∎ Managing, tracking and following up on leads by calling them.
∎ Complete call logs and reports
∎ Identify and escalate priority issues.
∎ Regular follow-up with existing / potential clients
∎ Daily/Weekly/Monthly analytical report to the management
Additional Requirements:
∎ Age 25 to 35 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):Call Center, lead generation
∎ The applicants should have experience in the following business area(s):Real Estate
∎ Call center supervisory management
Salary: Negotiable
Compensation & Other Benefits:
∎ As Per Company Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Nov 2022
Company Information:
∎ 15 Oct 2022
∎ Reputed Real Estate Company
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 14th Nov 2022
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