Customer Services Officer, Yamaha

Job Description

Title: Customer Services Officer, Yamaha

Company Name: ACI Motors Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation in any subject.

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide customers a warm welcome at Yamaha 3S Center and listen to their problems/complains.
∎ Prepare job cards according to customer's service requirements.
∎ Ensure regular communication and follow up with customers.
∎ Collect and analyze customer feedback to ensure better service.
∎ Monitor service bookings in the online reservation system and communicate with customers.
∎ Provide active support in different service campaigns.

Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ High social and communication skills.
∎ Active listening skills, adaptability, open-mindedness and patience.
∎ Intention to build career in customer support.

Salary:
∎ Negotiable
∎ Salary and other benefits will be provided as per policy.

Application Deadline: 17 Oct 2020

Company Information:
∎ 11 Oct 2020
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Customer Support/Call Centre

Read Before Apply: Please read job description and requirements carefully.

Source: bdjobs.com

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