Customer Service Specialist

Job Description

Title: Customer Service Specialist

Company Name: JG Healthcare Ltd

Vacancy: 4

Age: 20 to 25 years

Location: Dhaka (Matikata)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Healthcare Startup
∎ Freshers are also encouraged to apply.

Published: 23 Feb 2024

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management

Requirements:

Additional Requirements:
∎ Age 20 to 25 years

Responsibilities & Context:
∎ **Job Vacancy**
∎ Company Profile: STECH Group is a Bangladeshi-owned and operated business conglomerate that has interests in various industries, including HR management, agro-fisheries, auto bricks, trading, education consultancy in international institutions, tours, travel and blockchain technology. The group aims to help small and medium businesses grow and provide employment opportunities to the people of Bangladesh. STECH Group has recently established a new venture named JG Healthcare Ltd. a very well equipped modern diagnostic & medical center to provide best quality medical consultancy & diagnostics service. We are hiring ambitious young minds to join our team.
∎ Job Role: This is a full-time on-site role for a Customer Service Specialist located in Uttar Vasantek, Matikata, Dhaka, Bangladesh. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquettes and enhancing customer experience to ensure consistency with company vision.
∎ Qualifications:
∎ Customer Support and Customer Service skills
∎ Knowledge of maintaining phone etiquette’s and ensuring customer satisfaction
∎ Ability to enhance customer experience
∎ Excellent communication and interpersonal skills
∎ Problem-solving and decision-making skills
∎ Time management and multitasking abilities
∎ Bachelor's degree in relevant field
∎ Experience in customer service or related field is a plus
∎ Website: www.stechgroupbd.com
∎ Those who can join immediately & have prior experience of working in customer service or related field only should apply.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Matikata)

Company Information:
∎ JG Healthcare Ltd
∎ House#31, Road#17, Block E, Banani,

Address::
∎ House#31, Road#17, Block E, Banani,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Mar 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 12.95%
Eden Mohila College 5.76%
University of Dhaka 4.32%
Daffodil International University 3.60%
North South university 2.88%
Sonargaon University 2.16%
Southeast University 2.16%
Jagannath University 2.16%
1.44%
Lalmatia Mahila College 1.44%

Interested By Age Range

Age Range Percentage (%)
20-30 71.94%
31-35 16.55%
36-40 3.60%
40+ 1.44%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 89.93%
20K-30K 7.19%
30K-40K 0.72%
40K-50K 0.72%
50K+ 1.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 38.85%
0.1 - 1 years 14.39%
1.1 - 3 years 23.02%
3.1 - 5 years 10.79%
5+ years 12.95%