Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: Eduventure

Vacancy: 4

Age: 22 to 30 years

Location: Anywhere in Bangladesh

Salary: Tk. 16000 - 20000 (Monthly)

Published: 7 Apr 2025

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ At least 1 year of experience in Call Center, Customer Relationship Management , or Tele sales.
∎ Prior experience in Call Centers, E-commerce, or Telecommunication is preferred.
∎ Must have a good-quality laptop.

Responsibilities & Context:
∎ Communicate with customers over the phone to drive sales.
∎ Persuade clients to take our services or confirm orders.
∎ Provide information on products, pricing, and other details.
∎ Report daily work activities to the admin via Microsoft Word, Excel, Google Sheets, etc.
∎ Willingness to work beyond regular office hours if necessary.
∎ Ability to handle multiple tasks, show stress tolerance, and maintain a professional attitude.
∎ Job Context:
∎ We are seeking Customer Service Representatives with strong verbal communication skills in English & Bangla. The ideal candidate should be able to handle client interactions effectively over the phone and have the ability to persuade clients to take our services or confirm orders.
∎ Responsibilities:
∎ Communicate with customers over the phone to drive sales.
∎ Persuade clients to take our services or confirm orders.
∎ Provide information on products, pricing, and other details.
∎ Report daily work activities to the admin via Microsoft Word, Excel, Google Sheets, etc.
∎ Willingness to work beyond regular office hours if necessary.
∎ Ability to handle multiple tasks, show stress tolerance, and maintain a professional attitude.
∎ Duty Time: 10am -7pm

Compensation & Other Benefits:
∎ Additional bonus opportunities
∎ Performance bonus and overtime allowance
∎ Salary review every 3 months
∎ Two festival bonuses per year
∎ Additional bonus opportunities
∎ Performance bonus and overtime allowance
∎ Salary review every 3 months
∎ Two festival bonuses per year

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply: Submit your CV via email : [email protected] Office Address: Office Address: 93, Kazi Nazrul Islam Avenue,(12th floor), Kawran Bazar, Dhaka - 1215

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Eduventure
∎ 93, Kazi Nazrul Islam Avenue(12th floor) kawranbazar, Dhaka-1215 Bangladesh

Address::
∎ 93, Kazi Nazrul Islam Avenue(12th floor) kawranbazar, Dhaka-1215 Bangladesh

Application Deadline: 7 May 2025

Category: Customer Support/Call Centre