Job Description
Title: Customer Service Representative
Company Name: A Leading Polymers and Machinery Marketing and Distribution Company
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 9 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
Requirements:
Additional Requirements:
∎ Candidate must have 2-3 years’ experience in logistics and Commercial department.
∎ Should have good command over written and verbal English
∎ Must have interest to work in the commercial department in the polymer sector for the long term and ready to sign for contract of over two year’s terms
∎ Candidate must have 2-3 years’ experience in logistics and Commercial department.
∎ Should have good command over written and verbal English
∎ Must have interest to work in the commercial department in the polymer sector for the long term and ready to sign for contract of over two year’s terms
Responsibilities & Context:
∎ Provide Proforma Invoice to respective/selective customers by E-mail & collect Signed PI.
∎ Get draft L/C copy for checking and ensure compliance to beneficiary’s requirement. Ensure transmitted L/C is clean. Detailed L/C terms and conditions to be reviewed for each beneficiary
∎ Maintain good rapport with customer PIC and also his Bank L/C department
∎ Maintain communication with head office for all kinds of Logistics support for both of our local customers and overseas suppliers.
∎ Collect Shipment Pre-Alert and Shipment Schedule from our Supplier through Head Office as per customer request (urgent or delay shipment requirement) and inform the customer accordingly.
∎ Collect & update all customers data base.
∎ Maintaining order book file online (ERP) & also Excel File
∎ Sending Weekly Report updating the status of pending LC & amendments to the head office.
∎ We are a leading polymers and machinery marketing, and distribution company established in 1982. We are headquartered in Singapore and have active presence in Bangladesh Polymer market since 1999. We add value to our customer’s business by bringing to them quality polymer products and its machinery, at competitive prices with supply chain solutions. We represent several multinational producers/manufactures of polymers and its machineries worldwide and have active presence in South Asian markets.
∎ Currently we have a vacancy in Logistics/Commercial Department for the post ‘Customer Service Representative’ and are inviting applications from candidates interested in working in the polymer sector for the long term.
∎ Summary of role:
∎ Provide Proforma Invoice to respective/selective customers by E-mail & collect Signed PI.
∎ Get draft L/C copy for checking and ensure compliance to beneficiary’s requirement. Ensure transmitted L/C is clean. Detailed L/C terms and conditions to be reviewed for each beneficiary
∎ Maintain good rapport with customer PIC and also his Bank L/C department
∎ Maintain communication with head office for all kinds of Logistics support for both of our local customers and overseas suppliers.
∎ Collect Shipment Pre-Alert and Shipment Schedule from our Supplier through Head Office as per customer request (urgent or delay shipment requirement) and inform the customer accordingly.
∎ Collect & update all customers data base.
∎ Maintaining order book file online (ERP) & also Excel File
∎ Sending Weekly Report updating the status of pending LC & amendments to the head office.
Compensation & Other Benefits:
∎ Remuneration: Shall be commensurate with experience and knowledge.
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ A Leading Polymers and Machinery Marketing and Distribution Company
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Apr 2025
Category: Customer Support/Call Centre
