Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: YKK Bangladesh Pte Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/Graduation

Job Responsibilities:
∎ Price negotiation with customer
∎ Offer price & arrange sample as per requirement
∎ Follow up undelivered if any, LC collection and Docs request
∎ Item and color registration
∎ Purchase request
∎ Correspond with customer through mail & phone
∎ PI & documents delivery DTM request, check & delivery

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent communication skill.
∎ Must have basic computer knowledge (Specially MS Excel) & English Language proficiency.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport will be provided by company.
∎ Two festival bonus of gross salary.
∎ Contributory provident fund.
∎ Gratuity.
∎ Medical facilities.
∎ Food will be provided by company.
∎ Earn leave encashment.
∎ Weekly day off and holiday as per Government & YKK calendar.

Application Deadline: March 4, 2020

Company Information:
∎ YKK Bangladesh Pte Ltd.
∎ Address : Bay's Edgewater, 5th Floor, 12 North Avenue, Gulshan -2, Dhaka-1212
∎ Business : World Famous Japan based Zipper Manufacturing Company

Category: Customer Support/Call Centre

Read Before Apply: Applicants who faced previously in YKK for any position do not need to apply any more.