Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: YKK Bangladesh Pte Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/MBA/ Master

Job Responsibilities:
∎ YKK BGD price registration, within same day (24 hours).
∎ Customer/buyer registration, within same day.
∎ Documentation for J-SOX TOE Audit.
∎ Indent Sales Commission update.
∎ CPSIA certificate issue, within same day & “0” mistake.
∎ Sample tracking (Indent/Slider Sample receive from Sisco and provide to sales)
∎ 1. Team wise Rec & Sales report.
∎ 2. Sales overall Pending order list report.
∎ 3. Daily Sales & receiving report.
∎ 4. Prepare production load status report.
∎ 5. Daily Item wise report
∎ 6. 3M receiving report

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent communication skill.
∎ Must have basic computer knowledge (Specially MS Excel) & English Language proficiency.

Compensation & Other Benefits:
∎ Insurance, Gratuity, Over time allowance
∎ Transport will be provided by the company.
∎ Two festival bonuses of gross salary.
∎ Contributory provident fund.
∎ Food will be provided by the company.
∎ Earn leave encashment.
∎ Weekly day off and holiday as per Government & YKK calendar.

Job Source: Online Job Posting.

Application Deadline: 28 Sep 2022

Company Information:
∎ 20 Sep 2022
∎ YKK Bangladesh Pte Ltd.
∎ Address : Bay's Edgewater, 5th Floor, 12 North Avenue, Gulshan -2, Dhaka-1212
∎ Business : World Famous Japan based Zipper Manufacturing Company

Category: Customer Support/Call Centre


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