Customer Service Officer- HR & Admin

Job Description

Title: Customer Service Officer- HR & Admin

Company Name: Beacon Point

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters in any discipline/Bachelor's degree accepted for relevant experienced candidates

Experience Requirements:
∎ 1 to 5 year(s)

Job Responsibilities:
∎ Greet all guests with appropriate manner with courtesy, empathy and arrange pre consultation requirements as necessary
∎ Arrange consultation and follow-up sessions for outpatients by ensuring effective and smooth coordination with the consultants
∎ Maintain accurate records & documents about all clients, service activities and discussions
∎ Provide information on the relevant consultant's profile, visiting hours, fees and assist patients in terms of preparation for clinical tests, investigation, procedure, admission
∎ Help patient's guardians during admission & maintain the patient register book
∎ Update respective consultant regarding patients' status as & when required
∎ Check patients in and out
∎ Promote Beacon Point services by providing leaflets/brochures to potential clients
∎ Any other tasks assigned by management

Additional Requirements:
∎ 1 to 5 years of experience in a reputed hospital, diagnostic center, rehab and customer support center
∎ Pleasant, smiling, and posh personality
∎ Good listening skills with empathy
∎ Good command of MS word, Excel, and PowerPoint

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Dec 2022

Company Information:
∎ 30 Nov 2022
∎ Beacon Point

Category: Customer Support/Call Centre

: Deserving candidates are requested to Apply Online by 8th December, 2022