Customer Service Officer (Factory Based)

Job Description

Title: Customer Service Officer (Factory Based)

Company Name: YKK Bangladesh Pte Ltd.

Vacancy: 02

Job Location: Dhaka (Savar)

Employment Status: Full-time

Educational Requirements:
∎ Graduation/Post Graduation

Job Responsibilities:
∎ On-time order input and issue PI to customer
∎ On-time response of email and phone call from customers
∎ Give proper and on-time feedback of customer queries
∎ Maintain proper documentation of sample value adjustment
∎ Follow up un-shipment and everyday estimation
∎ Follow up sample and shipment documents

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent communication skill.
∎ Must have basic computer knowledge (Specially MS Excel) & English Language proficiency.

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Gratuity, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport will be provided by company.
∎ Two festival bonus of gross salary.
∎ Contributory provident fund.
∎ Earn leave encashment.
∎ Weekly day off and holiday as per Government & YKK calendar.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Sep 2021

Company Information:
∎ 28 Aug 2021
∎ YKK Bangladesh Pte Ltd.
∎ Address : Bay's Edgewater, 5th Floor, 12 North Avenue, Gulshan -2, Dhaka-1212
∎ Web : https://www.ykk.com
∎ Business : World Famous Japan based Zipper Manufacturing Company

Category: Customer Support/Call Centre

: Applicants who faced previously in YKK for any position do not need to apply any more.