Job Description
Title: Customer Service Officer
Company Name: Digicon Technologies Ltd.
Vacancy: 100
Age: at most 35 years
Location: Dhaka (Tejgaon)
Minimum Salary: Tk. 11500 (Monthly)
Published: 21 Aug 2024
Education:
∎ Bachelor/Honors, Diploma
Requirements:
Additional Requirements:
∎ Age at most 35 years
Responsibilities & Context:
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business. Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction. Identify customer needs, clarify information and provide solutions. Perform every call actively to solve client's problem. Must be knowledgeable about Facebook (Social media), email & web chat. Refer unresolved customer grievances to designated persons for further investigation. Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes. Report time to time to the team leader for complicated issues.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Tejgaon)
Read Before Apply: Job Location will be Tejgoan Satrasta. But only interview location will be Mirpur- 12.
Apply Procedure:
Walk in Interview:
Company Information:
∎ Digicon Technologies Ltd.
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
Address::
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
Application Deadline: 20 Sep 2024
Category: Customer Support/Call Centre
