Customer Service

Job Description

Title: Customer Service

Company Name: HBL BD LTD.

Vacancy: 2

Job Location: Dhaka (Kallyanpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s): Computer skill
∎ The applicants should have experience in the following business area(s): Garments Accessories
∎ Freshers are also encouraged to apply.

Job Context:
∎ Probation period 3 months

Job Responsibilities:
∎ 1. Daily communication with customer in email or phone call in English.
∎ 2.Send quotation to customer and guide them to place the PO in the fixed format.
∎ 3.Create PI and send to customer for confirmation.
∎ 4.After PI and layout confirmation from customer then place the PO to counter supplier.
∎ 5.Create PI and PO in the system.
∎ 6.Check the development and bulk production schedule and share the feedback with customer.
∎ 7.Check the payment status with finance department.
∎ 8.Release the bulk delivery and inform customer with shipping documents.
∎ 9.Solve the complaint from customer.
∎ 10.Communicate with U.S and China part for order details.
∎ 11.Other jobs assigned by the management.

Additional Requirements:
∎ Age 20 to 45 years
∎ Only females are allowed to apply
∎ Must be adaptable.
∎ Pleasant personality.
∎ Should have good communication skills.
∎ Should have ability to correspond accurately.
∎ Honesty and trustworthiness

Salary:
∎ Tk. 20000 - 35000 (Monthly)
∎ We are a foreign company and the salary will on time every month. EID-UL-FITR bonus one month salary, EID-UL-AZHA bonus half month salary.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Sep 2023

Company Information:
∎ 28 Aug 2023
∎ HBL BD LTD.
∎ Address : 23/Ka (3rd Floor), Shahid Minar Road, Kallyanpur, Dhaka-1207, Bangladesh
∎ Business : MULTINATIONAL GARMENTS ACCESSORIES COMPANY

Category: Customer Support/Call Centre

: The working language is English, we prefer candidate with IELTS higher than 6.5