Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Uttara Cargo & Logistics
Vacancy: 2
Age: Na
Job Location: Dhaka (Uttara Sector 14)
Salary: Tk. 12000 (Monthly)
Experience: --
Published: 2026-06-21
Application Deadline: 2026-06-25
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
✔ Respond to customer inquiries via Phone, WhatsApp, Facebook, and Email
✔ Provide accurate information about shipping, sourcing, and logistics services
✔ Assist customers with shipment tracking and status updates
✔ Resolve customer complaints and issues professionally
✔ Maintain customer records and update information in the system
✔ Follow up with customers to ensure satisfaction and service quality
✔ Coordinate with internal teams to ensure smooth service delivery
✔ Build and maintain positive relationships with customers
✔ Handle customer feedback and escalate issues when necessary
✔ Support daily customer service and administrative activities as assigned
Job Other Benifits:
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Delivery Man
