Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Super Telecom Limited
Vacancy: 15
Job Location: Dhaka (Mohammadpur)
Employment Status: Full-time
Educational Requirements:
∎ HSC
Job Responsibilities:
∎ Assessing customer service staff activities, and providing them with
∎ Regular performance-related feedback.
∎ Assisting customer service staff with duties where required.
∎ Training staff in areas of customer service and company policies.
∎ Managing cashier coverage and customer flow to ensure proficient customer service.
∎ Monitoring and authenticating returns, exchanges, and voids.
∎ Investigating and solving customer service complaints.
∎ Assisting with the development and implementation of service policies, and explaining these to staff and customers.
∎ Maintaining documentation pertaining to customer service department activities.
∎ Performing additional duties where needed. Assist Operations & Management team to run smooth business in daily tasks.
Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Sep 2022
Company Information:
∎ 28 Aug 2022
∎ Super Telecom Limited
∎ Address : Asad Avenue, Mohammadpur, Dhaka-1207
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 27th Sep 2022
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