Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Starx Global Limited

Vacancy: 50

Age: 18 to 35 years

Location: Dhaka (Uttara Sector 15)

Salary: Tk. 23000 - 33000 (Monthly)

Published: 26 Oct 2024

Education:
∎ HSC, Diploma in Computer, Diploma in Engineering, Bachelor of Science (BSc), Bachelor of Arts (BA)

Requirements:

Additional Requirements:
∎ Age 18 to 35 years

Responsibilities & Context:
∎ Position: Customer Service Executive / Service Assistant.
∎ Location: Sector-15, Uttara, Dhaka-1230
∎ Shift: 12-hour shift (11 AM to 11 PM)
∎ ---
∎ Requirements: (Most Important)
∎ - Proficiency in English
∎ - Typing speed of at least 30 words per minute
∎ - Strong computer skills and familiarity with essential software
∎ ---
∎ Benefits:
∎ Monthly Salary: 23,000 BDT
∎ Performance-Based Commission: Earn additional incentives based on performance
∎ Meal Benefits: Provided during working hours
∎ Off-Day Policy: Each employee is entitled to a maximum of 3 off days per month. If an employee chooses to work on all 3 off days, they will receive an additional 9,000 BDT.
∎ ---
∎ How to Apply:
∎ Interested and qualified candidates are invited to send their resume and a cover letter explaining their experience and fit for the role. Applications should be emailed to **[email protected]** with the subject line “Application for Customer Service Executive.” or Apply via BDjobs.

∎ Email: [email protected]


∎ We look forward to welcoming a dedicated team member!

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara Sector 15)

Company Information:
∎ Starx Global Limited
∎ AB Super Market, Suite: 404/A, Level: 03, Sector: 03, Uttara, Dhaka-1230
starx.com.bd
∎ Starx Global Ltd. is a leading manufacturer and marketer of electrical accessories in Bangladesh. With a commitment to innovation, quality, and customer satisfaction, we have established ourselves as a trusted name in the industry, catering to the diverse needs of our customers.

Our History

Founded in 2023, Starx Global Ltd. embarked on a journey to provide the people of Bangladesh with reliable and high-quality electrical accessories. Our passion for excellence and a deep understanding of the ever-evolving electrical landscape have driven us to excel in the industry. Over the years, we have grown from a small enterprise to a dynamic company, serving the nation`s demands for superior electrical products.

Our Products

At Starx Global Ltd., we offer a wide range of electrical accessories, including but not limited to:

Switches and Sockets: We provide a variety of switches and sockets designed to meet both functional and aesthetic requirements, ensuring that your electrical systems not only perform flawlessly but also look great in your spaces.

Wiring Accessories: Our wiring accessories are known for their durability and safety. We offer everything from cable management solutions to junction boxes that make electrical installations more efficient and secure.

Circuit Protection: We understand the importance of safety in electrical systems. Our circuit protection products, including circuit breakers and surge protectors, are designed to safeguard your equipment and premises.

LED Lighting: Starx Global Ltd. is at the forefront of energy-efficient lighting solutions. Our LED lighting products are not only eco-friendly but also cost-effective, helping you reduce your energy consumption.

Smart Home Solutions: As technology advances, we keep pace by offering smart home solutions that enhance convenience and security. Our smart switches, dimmers, and Wi-Fi-enabled products are designed to make your life easier.

Quality Assurance

Quality is our top priority. We take great care in the manufacturing process, adhering to international standards and industry best practices. Our products undergo rigorous testing to ensure they meet the highest quality standards, providing peace of mind to our customers.

Customer-Centric Approach

At Starx Global Ltd., we believe in putting our customers first. We strive to understand their needs and deliver products that not only meet but exceed their expectations. Our dedicated customer support team is always ready to assist with inquiries, technical support, and after-sales service.

Environmental Responsibility

We are committed to sustainability and reducing our environmental footprint. We make eco-conscious choices in our manufacturing processes and continually seek to develop energy-efficient products that contribute to a greener future.

Partnerships

We value collaboration with industry professionals, contractors, and distributors. These partnerships enable us to reach a wider audience and provide top-tier electrical solutions to various projects across Bangladesh.

Starx Global Ltd. stands as a symbol of reliability, innovation, and quality in the electrical accessories market in Bangladesh. We are dedicated to lighting up your life while ensuring safety and efficiency. Join us in our journey towards a brighter and more connected future.

Address::
∎ AB Super Market, Suite: 404/A, Level: 03, Sector: 03, Uttara, Dhaka-1230
∎ starx.com.bd
∎ Starx Global Ltd. is a leading manufacturer and marketer of electrical accessories in Bangladesh. With a commitment to innovation, quality, and customer satisfaction, we have established ourselves as a trusted name in the industry, catering to the diverse needs of our customers.Our HistoryFounded in 2023, Starx Global Ltd. embarked on a journey to provide the people of Bangladesh with reliable and high-quality electrical accessories. Our passion for excellence and a deep understanding of the ever-evolving electrical landscape have driven us to excel in the industry. Over the years, we have grown from a small enterprise to a dynamic company, serving the nation`s demands for superior electrical products.Our ProductsAt Starx Global Ltd., we offer a wide range of electrical accessories, including but not limited to:Switches and Sockets: We provide a variety of switches and sockets designed to meet both functional and aesthetic requirements, ensuring that your electrical systems not only perform flawlessly but also look great in your spaces.Wiring Accessories: Our wiring accessories are known for their durability and safety. We offer everything from cable management solutions to junction boxes that make electrical installations more efficient and secure.Circuit Protection: We understand the importance of safety in electrical systems. Our circuit protection products, including circuit breakers and surge protectors, are designed to safeguard your equipment and premises.LED Lighting: Starx Global Ltd. is at the forefront of energy-efficient lighting solutions. Our LED lighting products are not only eco-friendly but also cost-effective, helping you reduce your energy consumption.Smart Home Solutions: As technology advances, we keep pace by offering smart home solutions that enhance convenience and security. Our smart switches, dimmers, and Wi-Fi-enabled products are designed to make your life easier.Quality AssuranceQuality is our top priority. We take great care in the manufacturing process, adhering to international standards and industry best practices. Our products undergo rigorous testing to ensure they meet the highest quality standards, providing peace of mind to our customers.Customer-Centric ApproachAt Starx Global Ltd., we believe in putting our customers first. We strive to understand their needs and deliver products that not only meet but exceed their expectations. Our dedicated customer support team is always ready to assist with inquiries, technical support, and after-sales service.Environmental ResponsibilityWe are committed to sustainability and reducing our environmental footprint. We make eco-conscious choices in our manufacturing processes and continually seek to develop energy-efficient products that contribute to a greener future.PartnershipsWe value collaboration with industry professionals, contractors, and distributors. These partnerships enable us to reach a wider audience and provide top-tier electrical solutions to various projects across Bangladesh.Starx Global Ltd. stands as a symbol of reliability, innovation, and quality in the electrical accessories market in Bangladesh. We are dedicated to lighting up your life while ensuring safety and efficiency. Join us in our journey towards a brighter and more connected future.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Oct 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.84%
University of Chittagong 4.84%
Govt. Titumir College 4.84%
Green University of Bangladesh 3.23%
IUBAT - International University of Business agriculture and Technology 1.61%
Mohammadpur Central University College 1.61%
Govt. Syed Hatem Ali College, Barishal. 1.61%
THAKURGAON GOVERNMENT COLLEGE 1.61%
Mather Bazar abu bakkor siddik fazil degree Madrasah 1.61%
Chowgacha govt college 1.61%

Interested By Age Range

Age Range Percentage (%)
20-30 90.32%
31-35 4.84%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 6.45%
20K-30K 83.87%
30K-40K 9.68%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.94%
0.1 - 1 years 9.68%
1.1 - 3 years 30.65%
3.1 - 5 years 14.52%
5+ years 3.23%