Job Description
Title: Customer Service Executive
Company Name: OPTIMUS GLOBAL BANGLADESH
Vacancy: --
Location: Dhaka (Badda)
Salary: Negotiable
Experience:
∎ At least 1 year
Published: 20 Mar 2025
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ This is a full-time position. We are looking for individuals who can think laterally and possess a sound understanding of guest handling.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Welcome all Clients, visitors, and guests into the front office professionally and maintain records related to Front Desk Operation.
∎ Ensure the Front Desk area is properly maintained with a view to the company's image.
∎ Attend all incoming calls.
∎ To be responsible for receiving letters, messages, and documents, and dispatch them to concerned authorities by keeping records.
∎ Reply to Facebook messages accordingly.
∎ Keep the database up-to-date with all contact information.
∎ Be conversant about the business nature of different units of the Group for quick response to satisfy the queries of clients.
∎ Responsible for administrative support functions and coordination.
∎ Overall management of the Front Desk Office.
∎ Any other duties assigned by the management from time to time.
∎ This is a full-time position. We are looking for individuals who can think laterally and possess a sound understanding of guest handling.
∎ Receiving customer queries and forwarding them to the concerned department.
∎ Welcome all Clients, visitors, and guests into the front office professionally and maintain records related to Front Desk Operation.
∎ Ensure the Front Desk area is properly maintained with a view to the company's image.
∎ Attend all incoming calls.
∎ To be responsible for receiving letters, messages, and documents, and dispatch them to concerned authorities by keeping records.
∎ Reply to Facebook messages accordingly.
∎ Keep the database up-to-date with all contact information.
∎ Be conversant about the business nature of different units of the Group for quick response to satisfy the queries of clients.
∎ Responsible for administrative support functions and coordination.
∎ Overall management of the Front Desk Office.
∎ Any other duties assigned by the management from time to time.
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ 𝗝𝗼𝗯 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻
∎ Dhaka (Badda Link Road)
∎ GA-97, Progoti Sarani Middle Badda, Dhaka-1212
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Badda)
Company Information:
∎ OPTIMUS GLOBAL BANGLADESH
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Apr 2025
Category: Customer Support/Call Centre
