Job Description
Title: Customer Service Executive
Company Name: iXpress Limited
Vacancy: 2
Age: 22 to 35 years
Location: Dhaka
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies
Published: 13 Nov 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
Responsibilities & Context:
∎ Daily e-mail received and provide update on query sheet
∎ Daily query check, investigation report provide & delivery status provide
∎ Daily phone query received & proper feedback by phone
∎ All clients communicate others issues
∎ Follow communication procedures, guidelines & policies
∎ Responding promptly to customer inquires
∎ Acknowledging & resolving customer complaints
∎ Ensure customer satisfaction
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ iXpress Limited
∎ 260/B, Evergreen Plaza (4th Floor), Tejgaon I/A, Dhaka-1208
∎ www.ixpressbd.com
∎ Courier services handle a wide range of items, including documents, packages, parcels, and sometimes even specialized items like medical samples or legal documents. The specific items allowed may vary depending on the courier service.
Address::
∎ 260/B, Evergreen Plaza (4th Floor), Tejgaon I/A, Dhaka-1208
∎ www.ixpressbd.com
∎ Courier services handle a wide range of items, including documents, packages, parcels, and sometimes even specialized items like medical samples or legal documents. The specific items allowed may vary depending on the courier service.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Dec 2024
Category: Customer Support/Call Centre
