Customer Service Executive (Female)

Job Description

Title: Customer Service Executive (Female)

Company Name: Global Visa Solution BD

Vacancy: 2

Age: 18 to 30 years

Location: Dhaka

Minimum Salary: Tk. 10000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service
∎ Freshers are also encouraged to apply.

Published: 27 Apr 2025

Education:
∎ HSC, Bachelor/Honors, Diploma

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Must Have Personal Laptop
∎ Must Have Personal Laptop

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2As per our company policy
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per our company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Global Visa Solution BD
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Address::
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 May 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 3.70%
University of Asia Pacific 3.70%
Hazrat Shah Ali Mohila Degree College 1.85%
Rajshahi Govt. Women``s College, Rajshahi 1.85%
Primeasia University 1.85%
University of Chittagong 1.85%
Mirpur University 1.85%
Govt.Shuhrawardy college pirojpur 1.85%
german University Bangladesh 1.85%
Rajshahi University of Engineering & Technology 1.85%

Interested By Age Range

Age Range Percentage (%)
20-30 98.15%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.15%
20K-30K 1.85%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 61.11%
0.1 - 1 years 25.93%
1.1 - 3 years 9.26%
3.1 - 5 years 3.70%