Customer Service Executive (Female)

Job Description

Title: Customer Service Executive (Female)

Company Name: Global Visa Solution BD

Vacancy: 5

Age: 18 to 27 years

Location: Dhaka

Salary: Tk. 10000 - 18000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service
∎ Freshers are also encouraged to apply.

Published: 19 Mar 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 27 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2As per our company policy
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per our company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Global Visa Solution BD
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Address::
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Mar 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.93%
Southeast University 2.97%
Eden Mohila College 2.97%
Dhaka polytechnic institute 1.98%
Shanto-Mariam University of Creative Technology 1.98%
Eastern University 0.99%
Southern University Bangladesh 0.99%
Banani Bidyaniketan School & College 0.99%
Mc College, Sylhet 0.99%
Eden Mohilla College 0.99%

Interested By Age Range

Age Range Percentage (%)
20-30 96.04%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.02%
20K-30K 1.98%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.52%
0.1 - 1 years 19.80%
1.1 - 3 years 26.73%
3.1 - 5 years 2.97%
5+ years 2.97%