Customer Service Executive (Female)

Job Description

Title: Customer Service Executive (Female)

Company Name: BD MERIT

Vacancy: 10

Age: 20 to 34 years

Location: Dhaka (Khilkhet)

Salary: Tk. 10000 - 13000 (Monthly)

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 16 Jan 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 20 to 34 years
∎ Strong communication skills.
∎ Call center experience will get priority.
∎ Proven experience in customer support via phone and online channels.
∎ Experience in sales campaigns will get priority.
∎ Ability to handle online sales and maintain user relationships.
∎ Problem-solving ability.
∎ Female candidates are encouraged to apply.
∎ Clear and professional communication skills.
∎ Strong communication skills.
∎ Call center experience will get priority.
∎ Proven experience in customer support via phone and online channels.
∎ Experience in sales campaigns will get priority.
∎ Ability to handle online sales and maintain user relationships.
∎ Problem-solving ability.
∎ Female candidates are encouraged to apply.
∎ Clear and professional communication skills.

Responsibilities & Context:
∎ Ensure a positive customer experience and resolve customer queries promptly.
∎ Maintain communication with customers via mobile calls and messages.
∎ Provide support and assistance to customers, addressing their inquiries and concerns effectively.
∎ Build and nurture strong customer relationships through effective communication.
∎ Provided timely support and resolved inquiries to ensure a positive experience.
∎ Any other task assigns by the management.
∎ Ensure a positive customer experience and resolve customer queries promptly.
∎ Maintain communication with customers via mobile calls and messages.
∎ Provide support and assistance to customers, addressing their inquiries and concerns effectively.
∎ Build and nurture strong customer relationships through effective communication.
∎ Provided timely support and resolved inquiries to ensure a positive experience.
∎ Any other task assigns by the management.

Compensation & Other Benefits:
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ On time salary.
∎ Performance bonus
∎ On time salary.
∎ Performance bonus

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Khilkhet)

Company Information:
∎ BD MERIT
∎ Lakecity Shopping Complex, Lakecity, Khilkhet
https://bdmerit.com/

Address::
∎ Lakecity Shopping Complex, Lakecity, Khilkhet
∎ https://bdmerit.com/

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Feb 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.15%
4.04%
University of Dhaka 2.57%
Independent University, Bangladesh 1.47%
Daffodil International University (DIU) 1.47%
Dinajpur Polytechnic Institute 1.10%
Kurigram Polytechnic Institute 1.10%
Northern University Bangladesh 1.10%
Mirpur University College 1.10%
European University of Bangladesh 1.10%

Interested By Age Range

Age Range Percentage (%)
20-30 82.35%
31-35 9.93%
36-40 2.94%
40+ 0.37%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 78.68%
20K-30K 15.44%
30K-40K 3.68%
40K-50K 1.84%
50K+ 0.37%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.32%
0.1 - 1 years 16.18%
1.1 - 3 years 19.49%
3.1 - 5 years 9.93%
5+ years 8.09%