Customer Service Executive (CSR)

Job Description

Title: Customer Service Executive (CSR)

Company Name: Advanced IT

Vacancy: Not specific

Job Location: Dhaka, Dhaka (Sabujbagh)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in English, Bachelor in Engineering (BEngg)
∎ Must Be Skilled in English (both in Writing and Reading)
∎ Skills Required: Customer Service

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, Excellent customer service skills, Must have good typing speed (Both Bangla English).
∎ The applicants should have experience in the following business area(s): E-commerce

Job Context:
∎ Employment Status Full-time (9am to 7pm)
∎ Job Location - Sabujbagh, Dhaka.

Job Responsibilities:
∎ Professional Customer Service.
∎ Respond incoming emails from (USA/International) customers, inquiries and questions, complaints handling and provide information properly.
∎ Excellent Communication skill with customers appropriately.
∎ Ensure customers satisfaction.
∎ Make report to top management.
∎ Having well manner and good behavior

Additional Requirements:
∎ Age 24 to 35 years
∎ Only males are allowed to apply
∎ Good in English typing speed.
∎ Computer & Internet Browsing skilled
∎ English medium learners will get preference.

Salary:
∎ Negotiable
∎ *Salary is negotiable according to applicants experience. *On time Payments.

Compensation & Other Benefits:
∎ Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Two Time Snacks.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 May 2022

Company Information:
∎ 12 Apr 2022
∎ Advanced IT
∎ Address : 88 West Madartek (1st Floor), Bashaboo, Sabujbagh, Dhaka-1214.
∎ Business : Outsourcing and E-commerce business

Category: Customer Support/Call Centre

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