Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Consultancy Firm

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receive & make calls to the users.
∎ Capable to handle users' queries/complain instantly. Maintaining fruitful relationships with existing users, retaining new users.
∎ Respond to users inquiries in a timely manner and update information with notes for each user
∎ Maintain good relations with customers.
∎ Good command in Microsoft office specially excel for daily reporting.
∎ Roster duty.
∎ Achieve sales target.
∎ Facebook and Instagram page managing activity such as message reply, comment, content writing, content post, post scheduling, story etc.
∎ Basic content design

Additional Requirements:
∎ Age 25 to 35 years
∎ Only females are allowed to apply
∎ Should have positive attitude.
∎ Excellent interpersonal and communication skills.

Salary: Tk. 20000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2
∎ As per company Rule.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Nov 2023

Company Information:
∎ 17 Oct 2023
∎ Consultancy Firm
∎ Address : 83|B,NEW Circular Road, Mouchak tower (11th Floor) Suite-1201 malibagh, Dhaka-1217

Category: Customer Support/Call Centre

: Contacts:01775009663

Interested By University

University Percentage (%)
National University 9.00%
University of Dhaka 2.72%
Jagannath University 2.09%
Eden Mohila College 2.09%
Daffodil International University 1.88%
Dhaka International University 1.46%
Govt. Titumir College 1.26%
East West University 1.26%
City University 1.26%
Stamford University Bangladesh 1.05%

Interested By Age Range

Age Range Percentage (%)
20-30 80.96%
31-35 13.81%
36-40 2.30%
40+ 0.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 39.03%
20K-30K 59.28%
30K-40K 0.84%
40K-50K 0.21%
50K+ 0.63%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.22%
0.1 - 1 years 14.64%
1.1 - 3 years 26.57%
3.1 - 5 years 15.06%
5+ years 11.51%