Customer Service Executive (Call Center)

Job Description

Title: Customer Service Executive (Call Center)

Company Name: Tuition Terminal

Vacancy: 20

Job Location: Dhaka

Employment Status: Part-time

Educational Requirements:
∎ HSC, A Level, Alim (Madrasah), HSC (Vocational)
∎ Minimum HSC Passed from any Background.
∎ Skills Required: Computer skill, Effective communication skills

Job Context:
∎ Previous Experience in any CALL CENTER is Strongly Preferable.
∎ Fresher`s are also encouraged to apply if & only you are very good & strong in oral Communications.
∎ Applicants must be from nearby Mirpur area.
∎ Job Location:- Tolarbagh R/A,Mirpur-1,Dhaka-1216
∎ Employment Status:
∎ Half-time (6 hours)
∎ Duty time (Slot: 9am to 3pm & 3pm to 9pm)- Friday off day

Job Responsibilities:
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ You have to fill up your daily, weekly and monthly goal for fulfilling the target.

Additional Requirements:
∎ Age 18 to 40 years
∎ Day to day planning and report management ability.
∎ Experienced one will be highly appreciated.
∎ Fresher's are also encouraged to apply.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 5500 - 6000 (Monthly)
∎ Salary- BDT. 5,500 - 6, 000 taka Attractive Commission and Benefits are available ( BDT. 3,000 - 6,000 & More Based on your performance )

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 3
∎ Possessing several types of performance bonuses & having the aspects of communication skills development.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Apr 2023

Company Information:
∎ 15 Mar 2023
∎ Tuition Terminal
∎ Address : 10/5,Tolarbagh 2nd,Tolarbagh,mirpur-1,Dhaka-1216
∎ Web : https://tuitionterminal.com.bd/
∎ Business : "Tuition Terminal" is the leading full stack learning platform in Bangladesh where students and professionals can enroll academic preparation, special & skill development courses, model test , mock-test , e-schooling and consultancy means of home & online interactive tutors committed to make your learning fun, comprehensive and easier

Category: Customer Support/Call Centre

: If you are Interested please send your CV at this email addressEmail: [email protected]: 01308634001 Or 09678-444477

Source: bdjobs.com

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