Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Babuland Limited
Vacancy: Not specific
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Minimum Graduation.
∎ Training/Trade Course: Professional Customer Service Course (PCS)
∎ Skills Required: Customer Service Management
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
Job Responsibilities:
∎ To provide superior customer service to our customers and continuously strive to improve the level of service delivery.
∎ Respond to all Social Media queries and comments very promptly.
∎ Ensure superior service level to all customers by effectively understanding the customer's need/query, resolving complaints, providing relevant product information and responding to it in a professional and timely manner.
∎ Conducting product promotion to existing & potential customers over the phone.
∎ Maintain proper documentation of complaint/request records.
∎ Building customer loyalty through follow-up over calls.
∎ Familiar with computer usage, smartphones, and company software.
Additional Requirements:
∎ Only females are allowed to apply
∎ Excellent communication skills and has the following:
∎ Has interests in recent technology, basically tech-savvy
∎ Fluency in English & Bengali, reading/writing/speaking
∎ Strong leadership quality and ability to work under pressure
∎ Very flexible and can adapt to any changes
Salary: Tk. 16000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Jun 2022
Company Information:
∎ 23 May 2022
∎ Babuland Limited
∎ Address : House 1256 (1st Floor),Road-9 Mirpur DOHS, Dhaka, Bangladesh
∎ Web : www.babuland.com
Category: Customer Support/Call Centre
: Babuland offers a lifestyle, not a job! Safety is our first priority!Please email a copy of your CV to [email protected] candidates are also advised to drop off their CV physically at our office.
