Customer Service Assistant
Job Description
Title: Customer Service Assistant
Company Name: Parkway Packaging Printing Ltd (A concern of DBL Group)
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation /Masters from any reputed university
Experience Requirements:
∎ 1 to 4 year(s)
Job Responsibilities:
∎ Ensure outstanding customer satisfaction by maintaining strong working relationships
∎ Manage and train resources to ensure quality and consistency of service to customers
∎ Schedule and conduct status meetings with appropriate development resources and customers
∎ Develop and update client related reports
∎ Close supervise and follow-up of monthly credit installment as per customer file
∎ Achieving the monthly collection target to liaison with concerned Customer
∎ Should be able to good communicating Skill specially to handle the overdue Customer
∎ Maintaining customer complaints on Excel Sheet and accordingly to notify the concerned authority and solve the problem on priority basis
∎ Record maintain & reporting
∎ Any other task assigned by management
Additional Requirements:
∎ Only females are allowed to apply
∎ Smart, proactive, trustworthy and result oriented
∎ Ability to negotiate and convince customers positively
∎ Excellent communication skills both in written and speaking in English
∎ Familiar with MS-Office
Salary: Negotiable
Compensation & Other Benefits:
∎ We offer excellent work environment, attractive compensation package and performance based career progression as per company policy
Application Deadline: September 30, 2019
Company Information:
∎ Parkway Packaging & Printing Ltd (A concern of DBL Group)
∎ Address : Capita South Avenue Tower, 6th Floor
House No # 50, Road No # 03, Gulshan Avenue
Gulshan 1, Dhaka - 1212, Bangladesh
∎ Web : dblgroup.taleo.net/careersection/ex/jobsearch.ftl
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 30th Sep 2019
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