Customer Service Assistant - Chattogram

Job Description

Title: Customer Service Assistant - Chattogram

Company Name: YKK Bangladesh Pte Ltd.

Vacancy: 01

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ BBA in any discipline

Job Responsibilities:
∎ Process orders & forms
∎ Organize workflow to meet customer time frames
∎ Direct requests and unresolved issues to the designated resource
∎ Keep records of customer interaction and transaction
∎ Record details of inquiries,comments & complaints.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent communication skill.
∎ Must have basic computer knowledge (Specially MS Excel) & English Language proficiency.

Salary: Negotiable

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Gratuity, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport will be provided by company.
∎ Two festival bonus of gross salary.
∎ Contributory provident fund.
∎ Gratuity.
∎ Medical facilities.
∎ Food will be provided by company.
∎ Earn leave encashment.
∎ Weekly day off and holiday as per Government & YKK calendar.

Application Deadline: December 2, 2019

Company Information:
∎ YKK Bangladesh Pte Ltd.
∎ Address : Bay's Edgewater, 5th Floor, 12 North Avenue, Gulshan -2, Dhaka-1212
∎ Business : World Famous Japan based Zipper Manufacturing Company

Category: Customer Support/Call Centre

Read Before Apply: Applicants who faced previously in YKK for any position do not need to apply any more.