Customer Service Agent

Job Description

Title: Customer Service Agent

Company Name: SCS Express International Limited

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Bachelor degree
∎ Skills Required: Customer Service

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answer clients phone call
∎ Provide status of courier delivery to clients
∎ Provide status of courier shipment to overseas agents
∎ Update delivery status into website/excel local file

Additional Requirements:
∎ Age at least 30 years
∎ Only females are allowed to apply
∎ Microsoft word/ excel/ email/ web browsing
∎ Read, understand & reply email in English

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 6 Nov 2020

Company Information:
∎ 8 Oct 2020
∎ SCS Express International Limited
∎ Address : House-1, Road-4, Block-J, Baridhara, Dhaka-1212
∎ Web : www.scsexpress.com

Category: Customer Support/Call Centre

Read Before Apply: Customer handling over phone & via Mail, Expert in MS Word & MS Excel, handling customer's problems, handling overseas client & overseas customer via mail, need to be capable for work under pressure.