Title: Customer Service Agent
Company Name: SCS Express International Limited
Vacancy: 03
Job Location: Dhaka, Dhaka (Baridhara J Block)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree
∎ Skills Required: Computer skill
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Face-to-Face Customer Support, Online (web/ e-mail) Support
∎ The applicants should have experience in the following business area(s):
Logistic/Courier/Air Express Companies
Job Responsibilities:
∎ Answer clients phone call
∎ Provide status of courier delivery to clients
∎ Provide status of courier shipment to overseas agents
∎ Update delivery status into website/excel local file
∎ Prepare cargo manifest in Microsoft excel
∎ prepare invoice in Microsoft excel
Additional Requirements:
∎ Age at least 20 years
∎ Only females are allowed to apply
∎ Microsoft word/ excel/ email/ web browsing
∎ Read, understand & reply email in English
Salary: Tk. 14000 - 16000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Aug 2023
Company Information:
∎ 22 Jul 2023
∎ SCS Express International Limited
∎ Address : House-1, Road-4, Block-J, Baridhara, Dhaka-1212
∎ Web : www.scsexpress.com
Category: Customer Support/Call Centre
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Source: bdjobs.com