Customer Service Agent

Job Description

Title: Customer Service Agent

Company Name: SCS Express International Limited

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone, Face-to-Face Customer Support, Online (web/ e-mail) Support

Job Responsibilities:
∎ Answer clients phone call
∎ Provide status of courier delivery to clients
∎ Provide status of courier shipment to overseas agents
∎ Update delivery status into website/excel local file

Additional Requirements:
∎ Age at least 20 years
∎ Only females are allowed to apply
∎ Microsoft word/ excel/ email/ web browsing
∎ Read, understand & reply email in English

Salary: Tk. 13000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 May 2023

Company Information:
∎ 27 Apr 2023
∎ SCS Express International Limited
∎ Address : House-1, Road-4, Block-J, Baridhara, Dhaka-1212
∎ Web : www.scsexpress.com

Category: Customer Support/Call Centre

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