Customer Representative
Job Description
Title: Customer Representative
Company Name: Miup Bangladesh Company Limited
Vacancy: 1
Job Location: Dhaka (Badda)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) & Master of Business Administration (MBA) in any discipline.
∎ B.A (Hon's) in English
Experience Requirements:
∎ 3 to 5 year(s)
Job Context:
∎ Please apply who are actually skilled in this area.
∎ Location: Middle Badda, Dhaka
∎ Provide our customers with the best-in-class customer service. Provide Service information.
Job Responsibilities:
∎ Take care of the call center for customers' booking request and/or inquiries
∎ Capable to handle Inbound/outbound calls (Receive & make call to the customers).
∎ Capable to handle customer queries/complains instantly.
∎ Take care of communication through social media (FB/Instagram).
∎ Take care of the service delivery process.
∎ Delivery the test report/prescription by online.
∎ Collect and share customer's feedback within the organization.
∎ Generating graphical content for social media.
∎ Ensure customer satisfaction.
∎ Report making to Managing Director or proper report line.
∎ Any task assigned by the management
Additional Requirements:
∎ Age at most 30 years
∎ The applicants should have experience in the following area(s): Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Call Centre.
∎ The applicants should have experience in the following business area(s): Call Centre, E-commerce
∎ Developing concepts, graphics and company logos (if possible)
∎ Special Experience on Clipping Path, Multiple Clipping Path, Image Masking, Photo Retouching, Photo Restoration, Image Enhancement, Color Correction, Object Removing, Creating Various Shadows, Brochure & Catalog Design, Page Makeup, News Paper Ad etc (if possible)
∎ Strong interpersonal and communication skills.
∎ Customer Service Attitude and cares to serve
∎ Able to Multi-Task
∎ Can work under pressure
∎ Positive attitude and self-motivated.
∎ Willingness to learn and grow professionally
∎ Dynamic, energetic, hardworking, self-motivated with creative and innovative ideas.
∎ Interest in E-commerce, Social Media
∎ Good command on office applications (MS Word, MS Excel, MS Power point etc.)
∎ Good Command on English (Speaking & Writing)
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2021
Company Information:
∎ 1 Aug 2021
∎ Miup Bangladesh Company Limited
∎ Address : 3rd Floor, Manama M S Toren, Gulshan Badda Link Road, Dhaka-1212
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st Aug 2021
Similar Jobs
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group