Customer Relationship Officer(Female)

Job Description

Title: Customer Relationship Officer(Female)

Company Name: CAPITAL POWER ENGINEERING (BD.)

Vacancy: 3

Age: 20 to 30 years

Location: Gazipur (Tongi)

Minimum Salary: Negotiable

Experience:
∎ At least 1 year

Published: 14 Jan 2025

Education:
∎ Bachelor in any Discipline Or Diploma .
∎ BSc in EEE/CSE/Mechanical Highly preferred Or Diploma.
∎ Bachelor in any Discipline Or Diploma .
∎ BSc in EEE/CSE/Mechanical Highly preferred Or Diploma.

Requirements:

Additional Requirements:
∎ Age 20 to 30 years
∎ Preferred experience in Customer Relationship Management.
∎ At least 1 year on relevant field.
∎ Good written and typing skill.
∎ Dedication and Hardworking attitude.
∎ Preferred experience in Customer Relationship Management.
∎ At least 1 year on relevant field.
∎ Good written and typing skill.
∎ Dedication and Hardworking attitude.

Responsibilities & Context:
∎ Proficiency in managing customers over phone calls, follow-ups, and texts is mandatory.
∎ Should have capability to insure quality customer service.
∎ Communicate with customers in an informative manner, in keeping with brand’s voice and tone.
∎ Must be knowledgeable about Social Media, Email and web chat.
∎ Handling incoming inquiries from prospective customers or client.
∎ Assist Customer effectively by solving customer complain.
∎ Provide customer additional information or explain service.
∎ Ensure Customer satisfaction.
∎ Able to work on live chat, Facebook replies.
∎ Set up a positive mind for any other tasks assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ 2 Times the Annual festival bonuses (After Probation / Eligibility).
∎ Professional Job Environment.
∎ 2 Times the Annual festival bonuses (After Probation / Eligibility).
∎ Professional Job Environment.

Employment Status: Full Time

Job Location: Gazipur (Tongi)

Read Before Apply:

If you think you are the right person, please send your CV with 01 recent PP color photo through online Application or following e-mail address: [email protected] or Call: 01713-930394, Visit our website: www.capitalpowerbd.com

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ CAPITAL POWER ENGINEERING (BD.)
∎ 3/2, Hazi Nowab Ali Road, Boro Dewora, Nishat Nagar, Tongi, Gazipur-1711.

Address::
∎ 3/2, Hazi Nowab Ali Road, Boro Dewora, Nishat Nagar, Tongi, Gazipur-1711.

Application Deadline: 13 Feb 2025

Category: Customer Support/Call Centre