Customer Relationship Officer (Property Preservation & Maintenance)

Job Description

Title: Customer Relationship Officer (Property Preservation & Maintenance)

Company Name: SS Global Technology

Vacancy: 6

Age: 18 to 35 years

Location: Dhaka (Khilkhet, Uttara Sector 15)

Salary: Tk. 20000 - 35000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Overseas Companies, Call Center
∎ Freshers are also encouraged to apply.

Published: 22 May 2025

Education:
∎ Bachelor of Arts (BA) in English, Masters

Requirements:

Additional Requirements:
∎ Age 18 to 35 years

Responsibilities & Context:
∎ Effectively manage and coordinate with American clients and vendors in a timely and professional manner.
∎ Analyze data and key performance indicators to monitor work quality delivered by vendors.
∎ Handle client-to-vendor relationships through effective and transparent communication.
∎ Exercise decision-making power to negotiate, onboard vendors, and ensure continuous coverage.
∎ Resolve client complaints consistently, offering solutions to build and maintain long-term relationships.
∎ Effectively manage and coordinate with American clients and vendors in a timely and professional manner.
∎ Analyze data and key performance indicators to monitor work quality delivered by vendors.
∎ Handle client-to-vendor relationships through effective and transparent communication.
∎ Exercise decision-making power to negotiate, onboard vendors, and ensure continuous coverage.
∎ Resolve client complaints consistently, offering solutions to build and maintain long-term relationships.

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ 5 Working Days (Mon-Fri)
∎ Working Hours: 7:00 PM to 4:00 AM & 8:00 PM to 5:00 AM
∎ Weekend: 2 Days (Saturday- Sunday)
∎ Night Shift
∎ *Please proceed with applying only if the working hours suit you.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Khilkhet, Uttara Sector 15)

Read Before Apply:

Must send you CV through E-mail.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ SS Global Technology
∎ House- 30, Road- 10, Khilkhet (beside Nikunja-2), Dhaka-1229
∎ Property Preservation and Maintenance Company based in the USA. We maintain the Operation from here in Bangladesh.
SS Global Technology, an IT-enabled services (ITeS) company, has been successfully delivering services since July 2023. It specializes in hosting multiple ventures within the U.S. real estate market, focusing primarily on property management. SS Global Technology is dedicated to working on innovative projects, offering opportunities to learn and engage with the latest industry trends in the U.S. property management sector and beyond.

Address::
∎ House- 30, Road- 10, Khilkhet (beside Nikunja-2), Dhaka-1229
∎ Property Preservation and Maintenance Company based in the USA. We maintain the Operation from here in Bangladesh.SS Global Technology, an IT-enabled services (ITeS) company, has been successfully delivering services since July 2023. It specializes in hosting multiple ventures within the U.S. real estate market, focusing primarily on property management. SS Global Technology is dedicated to working on innovative projects, offering opportunities to learn and engage with the latest industry trends in the U.S. property management sector and beyond.

Application Deadline: 31 May 2025

Category: Customer Support/Call Centre