Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Marriage Solution BD

Vacancy: Not specific

Job Location: Dhaka (Lalmatia)

Employment Status: Part-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: Communication

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Communication, Customer Support/ Client Service, Marketing
∎ The applicants should have experience in the following business area(s): Consulting Firms
∎ Freshers are also encouraged to apply.

Job Context:
∎ Both males/females can apply, so all executives must be able to market and respond to clients over the phone.
∎ Office Time: ( Sunday- Thursday 6 pm to 9 pm ) (Friday 3 pm to 9 pm ).

Job Responsibilities:
∎ Manage online customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.
∎ Identify customer needs, clarify information, and provide solutions
∎ Need to be fluent in English.
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships) Working as per their preferences
∎ Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Expert in communication.
∎ Smart.
∎ Dynamic.
∎ Dedicated.

Salary: Tk. 10000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Nov 2023

Company Information:
∎ 16 Oct 2023
∎ Marriage Solution BD
∎ Address : 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ Web : https://marriagesolutionbd.com/
∎ Business : Facebook: Marriage Solution BD
01618871047

Category: Customer Support/Call Centre

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