Customer Relationship Officer (Front desk)

Job Description

Title: Customer Relationship Officer (Front desk)

Company Name: Senior Citizen Hospital Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 3 year(s)

Job Context:
∎ We are looking for hiring an experienced Customer Relationship Officer to help our company. It`s a permanent job. The candidate should follow the company`s rules and employment conditions. Candidate should be skilled in Customer Care. Must have the confidence to convinced clients over the phone & face to face.
∎ Job Location: House# 8, Road# 8, Baridhara Block# J Dhaka, 1212

Job Responsibilities:
∎ Communicate customers with proper accent, informative manner, in keeping with the brand's voice and tone
∎ Listen to customers' objections and handle them effectively and efficiently.
∎ Quick response to customer inquiries and requests about our services or about the company.
∎ Execute Company's set targets of outbound calls
∎ Must be flexible with shifting and Roster duty
∎ Good Command in Microsoft Office Package
∎ Keeping a record of customer interaction and details of actions taken against complaints.
∎ Report to management daily, Weekly & monthly update situation.

Additional Requirements:
∎ Age 18 to 28 years
∎ Skills Required: Customer support, Call Center, Bangla typing, English typing

Salary: Negotiable

Compensation & Other Benefits:
∎ As per Company Policy.

Application Deadline: 14 Mar 2021

Company Information:
∎ 14 Feb 2021
∎ Senior Citizen Hospital Ltd.
∎ Address : House# 8, Road# 8, Baridhara Block# J Dhaka, 1212, Dhaka

Category: Customer Support/Call Centre

: Applicant send their CV & necessary documents with recent photo to the mail [email protected]