Job Description
Title: Customer Relationship Officer (CRO)
Company Name: Bangladesh Eye Hospital & Institute Ltd.
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Accounting Data Entry, Customer Relationship Management (CRM)
∎ The applicants should have experience in the following business area(s):
Group of Companies, Hospital, Diagnostic Centre
Job Responsibilities:
∎ Receive patients with joyfully.
∎ Make appointment and do needful for the registration on the ERP as per Consultants schedule.
∎ Take the money as consultancy / investigation fees from patients and return the rest of the money.
∎ Maintain serial of the patient's file.
∎ Give movement of the patient's file.
∎ Inform Doctor's Assistant about receiving files.
∎ Answer the patient's query and give the right information.
∎ Submitting the total received money from patients to the accounts department after completing the duties.
∎ Hand over the task to next shift colleagues who will have on duty.
∎ Any other tasks assigned by management.
Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Candidates experienced from health sector will get preference.
∎ Office Hour: 8:00AM To 3:00PM or 3:00PM To 10:00PM (Shifting duty)
Salary:
∎ Tk. 13000 (Monthly)
∎ As per company policy.
Compensation & Other Benefits:
∎ Over time allowance, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Sep 2023
Company Information:
∎ 13 Aug 2023
∎ Bangladesh Eye Hospital & Institute Ltd.
∎ Address : 78, Satmasjid Road (Road # 27), Dhanmondi, Dhaka. Contact: 09666787878
Category: Customer Support/Call Centre
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