Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Advanced Chemical Industries Limited (ACI)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Attracts potential customers by answering product and service questions; suggesting information about other products and services.
∎ Opens customer accounts by recording account information.
∎ Maintains customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
∎ Prepares product or service reports by collecting and analyzing customer information.
∎ Contributes to team effort by accomplishing related results as needed

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Communication Skills
∎ Customer Relationship Management
∎ Customer Focus

Salary:
∎ Competitive salary Performance driven career progression Professional working environment

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Sep 2022

Company Information:
∎ 7 Sep 2022
∎ Advanced Chemical Industries Limited (ACI)
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Customer Support/Call Centre

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