Customer Relationship Manager

Job Description

Title: Customer Relationship Manager

Company Name: Marriage Solution BD

Vacancy: Not specific

Job Location: Dhaka (Gulshan, Kakrail, Mohammadpur, Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Studies (BBS)
∎ Bachelor's degree in any discipline
∎ Skills Required: Marketing and Sales

Experience Requirements:
∎ 2 to 6 year(s)

Job Responsibilities:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to handle incoming/outcoming calls.
∎ Must meet the target
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Need experience to spoken English
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships)
∎ Regular reporting to management
∎ Customer feedback analysis and report analysis.

Additional Requirements:
∎ Age 28 to 50 years
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 20000 - 40000 (Monthly)
∎ Salary is attracted to experience candidate Incentive facilities as per company policy

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Jan 2023

Company Information:
∎ 24 Dec 2022
∎ Marriage Solution BD
∎ Address : 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ Web : www.marriagesolutionbd.com
∎ Business : Facebook: Marriage Solution BD
01731-877939 / 01745-573349

Category: Customer Support/Call Centre

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