Job Description
Title: Customer Relationship Executive
Company Name: Smart Tech Pvt. Ltd.
Vacancy: 1
Job Location: Dhaka (Uttara Sector 6)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
∎ Skills Required: Attractive Voice, Communication, Strong personality
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management (CRM), Customer Support/ Client Service
∎ The applicants should have experience in the following business area(s):
Call Center
Job Responsibilities:
∎ Attend inbound and outbound calls of customers.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Entry climes & Job report.
∎ Provide information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Take appointment of the customer & Make schedule for sales team.
∎ Report day-to-day activities to the concerned authority.
Additional Requirements:
∎ Age 23 to 30 years
∎ Only females are allowed to apply
∎ Microsoft Office Tools
∎ Fluent both in English & Bangla
∎ Internet Research
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Dec 2023
Company Information:
∎ 26 Nov 2023
∎ Smart Tech Pvt. Ltd.
∎ Address : House # 09 (4th Floor), Road # 03, Sector # 06, Uttara
∎ Business : Smart Tech Pvt. Ltd. is a leading importer & indenting company of apparels machinery.
Category: Customer Support/Call Centre
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