Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: Milk Ways Limited

Vacancy: 10

Job Location: Dhaka (Mirpur)

Employment Status: Full-time, Part-time, Internship

Educational Requirements:
∎ Bachelor of Commerce (BCom) in BBA, Master of Commerce (MCom) in MBA
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Business Administration (BBA) in BBA, Bachelor of Arts (BA) in BA, B.COM, BSS
∎ MBA Students or MA,M.COM,MBA running student also apply.
∎ University of Dhaka, National University students will get preference
∎ Professional Certification: will be added advantages
∎ Training/ Trade Course: customer service, business developments, call center

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Administration, Customer Support/ Client Service, Good at Microsoft Word and Microsoft Excel, Marketing, Project Management
∎ The applicants should have experience in the following business area(s): Real Estate, Call Center, Event Management, Healthcare/Lifestyle product, Immigration/Visa Processing
∎ Freshers are also encouraged to apply.

Job Context:
∎ Customer Support & Relationship Management Job
∎ Public Relationship Developments
∎ Business Relationship

Job Responsibilities:
∎ Customer support, customer relation developments, customers management, Tale Sales & Marketing Customer Support from front office,desk,online & messenger
∎ Business developments & attend client, attend sales meeting
∎ Branding, Sales, Marketing - attend corporate client meeting & product presentation to clients
∎ Attend Corporate meeting
∎ Indoor & out door marketing, business developments others work
∎ Attend Event/ Fair as customer support & desk executive
∎ Creative Sales, Customer handling from event,FB, advertising
∎ live presenter
∎ Attend corporate customers & customer relationship development meeting
∎ Receive phone calls of advertisement,client appointment fix up & site visit
∎ To look after customer quarries, product promotion activities, counseling with clients , corporate sales meeting arrange,customer relation develop, site visit with clients & presenter, Daily sales reporting to supervisor, Communicate related Govt./ Private Agencies
∎ Attend local fair/ event for business developments
∎ After sales service provide
∎ Online sales & marketing
∎ FB Page promote,whats app marketing
∎ Monthly working target achieve
∎ Others shifting works as per business developments

Additional Requirements:
∎ Age 20 to 33 years
∎ Both males and females are allowed to apply
∎ Smart,Presentable & Hard worker

Salary:
∎ Tk. 16500 - 22500 (Monthly)
∎ As per company law.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Incentives will provided as per company policy (Sales incentives @ per booking (15000tk) as personal benefits)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Jan 2024

Company Information:
∎ 19 Dec 2023
∎ Milk Ways Limited
∎ Address : 164/1, Fakirapool (2nd Floor), DIT Extention Road, Motijheel, Dhaka-1000

Category: Customer Support/Call Centre

: Shifting Duty (Morning Shift : 8am-3pm ,Evening Shift : 3pm-9.30pm) Diploma/Bsc, HSC,BA,B.com,BBA,MBA or Hons students may apply Students/ Freshers may apply for part time job.

Interested By University

University Percentage (%)
National University 12.82%
University of Dhaka 2.88%
Daffodil International University 1.92%
Independent University, Bangladesh 1.44%
Tejgaon College 1.44%
Dhaka City College 1.44%
Jagannath University 1.28%
European University of Bangladesh 1.28%
Bangladesh University of Business and Technology 1.12%
Jahangirnagar University 0.80%

Interested By Age Range

Age Range Percentage (%)
20-30 76.28%
31-35 14.58%
36-40 2.88%
40+ 1.44%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 57.05%
20K-30K 41.83%
30K-40K 0.80%
50K+ 0.32%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 26.12%
0.1 - 1 years 14.90%
1.1 - 3 years 25.48%
3.1 - 5 years 16.51%
5+ years 16.99%