Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: JG HealthCare Ltd.

Vacancy: 1

Age: 22 to 30 years

Location: Dhaka (Matikata)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre, Healthcare Startup

Published: 31 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Females are encouraged to apply.

Responsibilities & Context:
∎ Assist customers with inquiries about diagnostic services, pharmacy products, test results, and general information.
∎ Provide clear and accurate information about appointment scheduling, test procedures, and prescriptions.
∎ Handle customer complaints, issues, and concerns with professionalism and escalate them when necessary.
∎ Assist with appointment bookings and reminders for diagnostic tests or consultations.
∎ Process pharmacy orders and assist customers in obtaining prescription medications.
∎ Stay informed about the services offered by the diagnostic center and the range of medications available at the pharmacy.

Skills & Expertise:

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Matikata)

Company Information:
∎ JG HealthCare Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Jun 2025

Category: Customer Support/Call Centre