Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: JG HealthCare Ltd.

Vacancy: 1

Age: 22 to 30 years

Location: Dhaka (Matikata)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre, Healthcare Startup

Published: 31 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Females are encouraged to apply.

Responsibilities & Context:
∎ Assist customers with inquiries about diagnostic services, pharmacy products, test results, and general information.
∎ Provide clear and accurate information about appointment scheduling, test procedures, and prescriptions.
∎ Handle customer complaints, issues, and concerns with professionalism and escalate them when necessary.
∎ Assist with appointment bookings and reminders for diagnostic tests or consultations.
∎ Process pharmacy orders and assist customers in obtaining prescription medications.
∎ Stay informed about the services offered by the diagnostic center and the range of medications available at the pharmacy.

Skills & Expertise:

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Matikata)

Company Information:
∎ JG HealthCare Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Jun 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.30%
University of Dhaka 4.72%
Govt. Titumir College 3.94%
Mirpur University College 2.36%
Asian University of Bangladesh 2.36%
Government titumir college 2.36%
Daffodil International University (DIU) 2.36%
2.36%
Sonargaon University 1.57%
City University 1.57%

Interested By Age Range

Age Range Percentage (%)
20-30 96.85%
31-35 2.36%
36-40 0.79%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 44.09%
20K-30K 47.24%
30K-40K 7.09%
40K-50K 0.79%
50K+ 0.79%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.11%
0.1 - 1 years 16.54%
1.1 - 3 years 27.56%
3.1 - 5 years 24.41%
5+ years 13.39%