Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: GETCO Business Solutions Ltd.
Vacancy: 10
Job Location: Anywhere in Bangladesh
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service
∎ The applicants should have experience in the following business area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Context:
∎ Shift timing rostered (8hours a day)
∎ Part time hours available.
∎ One-day weekend
∎ Public Holidays available
Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 18 to 38 years
∎ Both males and females are allowed to apply
∎ Fluency in English will be an added advantage
∎ Bangla speaking must be neat and tidy and must not have any regional dialect influence
∎ Person with disability are encouraged to apply
Salary: Tk. 10000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: 7 Nov 2020
Company Information:
∎ 8 Oct 2020
∎ GETCO Business Solutions Ltd.
∎ Address : House# 688, Road# 12, Adabor, Baitul Aman Housing Society, Shamoly, Dhaka
∎ Web : www.getco.com.bd
∎ Business : Call Center (Voice & Non Voice Process)
Category: Customer Support/Call Centre
Read Before Apply: please apply online with a resume with attached color photo.
Source: bdjobs.com
Deadline Expired on 7th Nov 2020
Similar Jobs
Team Leader, Customer Care
Executive (Night Shift)
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relationship Manager / Executive
Customer Relationship Executive - Team Lead
Customer Relation Executive
Customer Relation Manager
Scribe
Customer Relationship Officer(Female)
Customer Service Executive
Customer Service Representative
Customer Service Officer
Customer Support Specialist
Customer Service Representative
Executive (Customer Care and Audit Department)
Online Product Sales Agent / Sales Officer (SO)
Officer/Sr. Officer, Customer Service
Customer Service Officer
Customer Service Representative
Asst. Manager, Customer Care
Manager, Customer Care
Facebook Group