Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: GETCO Business Solutions Ltd.

Vacancy: 10

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excel, Illustrator, Photoshop, Power Point, video editing

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Context:
∎ Shift timing rostered (8hours a day)
∎ Part time hours available.
∎ One-day weekend
∎ Public Holidays available

Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.

Additional Requirements:
∎ Age 18 to 38 years
∎ Both males and females are allowed to apply
∎ Fluency in English will be an added advantage
∎ Bangla speaking must be neat and tidy and must not have any regional dialect influence
∎ ** People with Special dialect abilities are highly encouraged to apply ( Local language of Chittagong, Khulna and Sylhet.)

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Application Deadline: 29 Mar 2021

Company Information:
∎ 28 Feb 2021
∎ GETCO Business Solutions Ltd.
∎ Address : House# 688, Road# 12, Adabor, Baitul Aman Housing Society, Shamoly, Dhaka
∎ Web : www.getco.com.bd
∎ Business : Call Center (Voice & Non Voice Process)

Category: Customer Support/Call Centre

: please apply online with a resume with attached color photo.

Source: bdjobs.com

Similar Jobs

Sr. Officer - Customer Services.

Customer Service Executive

কাস্টমার সার্ভিস এক্সিকিউটিভ

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Assistant Manager- Import Customer Service & Operations

Customer Service Officer

Education Counselor(Internship)

Customer Service Executive

Coordinator (Night Shift)

Customer Service Representative

Asst. Manager, Customer Care

Manager, Customer Care

Executive, CRM

Tele Sales Executive

Customer Care Representative (Female)

International Call Center Executive (English & Night Shifts Only )

Customer Service Officer

Telesales Executive

Customer Service officer

Call center executive

Call Center Executive (Operations)

Officer - Operations

Customer Service Officer

Call Center Agent (Day Shift) - English & Hindi

Female Counselor

Female Executive- Social Media

Project Coordinator for Telemarketing [International Campaign]

Digital Query Management Specialist

Customer Relation Officer

CALL CENTER EXECUTIVE

Customer Service Representative

Customer Service Executive

Website & Software Sales Executive (Uttara & Motijheel Branch)

Sr. Student Counselor for Canada & Uk