Job Description
Title: Customer Relations Executive (Foreign Delegate)
Company Name: Stech Group
Vacancy: 2
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA)
∎ Skills Required: Expertise on Customer Relationship Management (CRM) handling.
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Computer skill, Marketing, MICROSOFT OFFICE
∎ The applicants should have experience in the following business area(s):
Manpower Recruitment
Job Responsibilities:
∎ • Answer quarries of customer through phone calls
∎ • Identify and assess customer’s needs to achieve satisfaction
∎ • Suggesting products that meet client’s needs and informing customers about product details
∎ • Build sustainable relationships and trust with customer accounts through open and interactive communication (Foreign Clients)
∎ • Provide accurate, valid and complete information by using the right methods/tools
∎ • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
∎ • Keep records of customer interactions, process customer accounts and file documents
∎ • Follow communication procedures, guidelines and policies
∎ • Take the extra mile to engage customers
∎ • Perform any other tasks assigned by the management
Additional Requirements:
∎ Age 24 to 32 years
∎ Only males are allowed to apply
Salary:
∎ Tk. 18000 - 20000 (Monthly)
∎ Opportunity to earn high incentive depending on performance.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Aug 2023
Company Information:
∎ 8 Aug 2023
∎ Stech Group
∎ Address : House#31, Road#17, Block E, Banani, Dhaka
∎ Web : https://www.stechgroupbd.com/
Category: Customer Support/Call Centre
: Please Apply only if you're a fluent english speaker.
