Job Description
Title: Customer Experience Coordinator
Company Name: YOUR-CAMPUS
Vacancy: 2
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Graduate from any reputed Public/ Private University, Education requirement may be relaxed for outstanding candidates.
∎ Skills Required: Basic Knowledge in Computer Application, Basic Ms Excel, MS PowerPoint, MS Word
Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Maintain Regular Communications with Customers
∎ Introduce New Offers and Promotions to the Customers
∎ Take Feedback & Suggestions from Customers
∎ Coordinate Supply Chain and Operations Team and Update delivery status
∎ Report Return, Refund, Issues and Customer Complaint Regularly
∎ Regularly Track Stock Update and Order Quantity
∎ Submit and Analyze Order Data Periodically
∎ Creating a strong client base relationship for potential opportunities.
Additional Requirements:
∎ Age at most 25 years
∎ Only females are allowed to apply
∎ Ability to work in a multi-tasking environment.
∎ The Candidate should be dynamic, well organized, self-driven, have good ethics and personality
∎ Should have strong communication skill.
∎ Candidates with experience in any Customer Support team are encouraged to apply.
Salary:
∎ Tk. 10,000-12,000 (Monthly)- Based on Experience and skill
Compensation & Other Benefits:
∎ As per company Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Jan 2024
Company Information:
∎ 6 Dec 2023
∎ YOUR-CAMPUS
∎ Address : House: 31 (level-4), Block: I, Road: 1/A, Banani, Dhaka-1213
Category: Customer Support/Call Centre
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