Customer Experience Associate
Job Description
Title: Customer Experience Associate
Company Name: SheActive Bangladesh
Vacancy: 1
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Data Entry, MICROSOFT OFFICE, Salesman
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Relationship Management (CRM), Customer Service
∎ The applicants should have experience in the following business area(s):
E-commerce
Job Responsibilities:
∎ Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
∎ Take orders/enrollment and provide adequate information
∎ Advice them on good choice and offers
∎ Processing day to day transactions
∎ Provide daily transection details to logistic team
∎ Product packaging & Dispatch on time
∎ Follow up the delivery order sheet with Third party delivery team
∎ Being a technology advanced smart person to handle and execute online based services
∎ Should be expert on Microsoft files & Google files.
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Additional Requirements:
∎ Age 26 to 32 years
∎ Only females are allowed to apply
∎ Candidate must live at Uttara or near by
∎ Candidate typing skill should be good enough as we require prompt reply to the service customer calls and customer queries
∎ Better English knowledge is the prior
Salary: Tk. 16000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Apr 2022
Company Information:
∎ 12 Mar 2022
∎ SheActive Bangladesh
∎ Address : Road 3, Sector 13, Uttara
∎ Business : SheActive is the first female health & fitness brand of Bangladesh offering online based fitness training programs for women. We are launching our e commerce for apparel & accessories related to fitness.
Category: Customer Support/Call Centre
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