Customer Center Manager

Job Description

Title: Customer Center Manager

Company Name: Mobicare Technologies Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Graduate/ Post Graduate /MBA in any discipline.

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Service

Job Responsibilities:
∎ Customer Center Manager is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
∎ This position will guide & lead the team to attain service target & coordinate with all the center functions such as; Front Executive, Technical Engineer & Commercial.
∎ Ensure the Center with all logistic & administration support.
∎ Maintain and ensure various on time bill submission of CC.
∎ Ensure leading the team towards meeting the sales target of particular branch.

Additional Requirements:
∎ Age 28 to 35 years
∎ Only males are allowed to apply
∎ Good communication skill
∎ Ability to work in a team environment & under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 13 Jan 2021

Company Information:
∎ 15 Dec 2020
∎ Mobicare Technologies Ltd.

Category: Customer Support/Call Centre